Hotels & Gaming

Hotels & Gaming

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  1. SANS 10003:2008 (Ed. 1.00)

    R592.25

    Quality management - Customer satisfaction - Guidelines for dispute resolution external to organizations
     Preview
  2. ARP 76:2008 (Ed. 1.00)

    R568.10

    Development of service standards - Recommendations for addressing consumer issues
     Preview
  3. SANS 9004:2010 (Ed. 3.00)

    R657.80

    Managing for the sustained success of an organization - A quality management approach
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  4. SANS 9001:2008 (Ed. 4.00)

    Quality management systems - Requirements

    In stock

  5. SANS 1718-1:2008 (Ed. 2.02)

    Gaming equipment Part 1: Casino equipment

    In stock

  6. SATS 10004:2010 (Ed. 1.00)

    Quality management - Customer satisfaction - Guidelines for monitoring and measuring

    In stock

  7. SANS 10001:2008 (Ed. 1.00)

    R495.65

    Quality management - Customer satisfaction - Guidelines for codes of conduct for organizations
     Preview
  8. SANS 1718-7:2007 (Ed. 2.00)

    R202.40

    Gaming equipment Part 7: Tokens
     Preview
  9. SANS 26000:2010 (Ed. 1.00)

    R852.15

    Guidance on social responsibility
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  10. SANS 25639-2:2009 (Ed. 1.00)

    R267.95

    Exhibitions, shows, fairs and conventions Part 2: Measurement procedures for statistical purposes
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