SANS 18295-1:2019 (Ed. 1.00)

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SANS 18295-1:2019 (Ed. 1.00)

SANS 18295-1:2019 (Ed. 1.00)

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Customer Contact Centres - Requirements for Service Organizations
Details
Customer Contact Centres - Requirements for Service Organizations
Additional Information
Description Customer Contact Centres - Requirements for Service Organizations
Edition 1
Abstract Specifies service requirements for customer contact centres (CCC).
Date Approved Jul 4, 2019
International Relatedness ISO 18295-1
Issued By SABS
Stage Date Jul 4, 2019
ISBN 978-0-626-37788-5
Committee SABS/TC 273
Year Edition 2019
ICS Number 03.080.30