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SANS 20000-1:2021 (Ed. 3.00)

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Information technology - Service management Part 1: Service management system requirements
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SANS 20000-1:2021 (Ed. 3.00)
SANS 20000-1:2021 (Ed. 3.00)

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    Information technology - Service management Part 1: Service management system requirements
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    Product Name SANS 20000-1:2021 (Ed. 3.00)
    Description Information technology - Service management Part 1: Service management system requirements
    Edition 3
    Abstract Specifies requirements for an organization to establish, implement, maintain and continually improve a service management system (SMS).
    Date Approved Mar 8, 2021
    International Relatedness ISO/IEC 20000-1
    Replaces SANS 20000-1 ed. 2 of 2011
    Issued By STANDARDS
    Stage Date Mar 8, 2021
    ISBN 978-0-626-39357-1
    Committee SABS/TC 001/SC 40
    Year Edition 2021
    ICS Number 03.080.99,35.020