SANS 10008:2014 (Ed. 1.00)

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SANS 10008:2014 (Ed. 1.00)

SANS 10008:2014 (Ed. 1.00)

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Quality management - Customer satisfaction - Guidelines for business-to-consumer electronic commerce transactions
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Quality management - Customer satisfaction - Guidelines for business-to-consumer electronic commerce transactions
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Description Quality management - Customer satisfaction - Guidelines for business-to-consumer electronic commerce transactions
Edition 1
Abstract Provides guidance for planning, designing, developing, implementing, maintaining and improving an effective and efficient business-to-consumer electronic commerce transaction (B2C ECT) system within an organization.
Date Approved May 26, 2014
International Relatedness ISO 10008
Date Reaffirmed Jun 7, 2019
Issued By STANDARDS
Stage Date Jun 7, 2019
ISBN 978-0-626-37655-0
Committee SABS/TC 176
Year Edition 2014
ICS Number 03.120.10

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