SANS 1300:2013 (Ed. 1.00)

SKU#21756

Your Customization

SANS 1300:2013 (Ed. 1.00)

SANS 1300:2013 (Ed. 1.00)

Availability: In stock

Price as configured: R0.00

Summary

  • {{label}}:{{options}}
{{qty}} x {{name}}
{{qty}} x {{name}}
  •  

Availability: In stock

R529.00

  • PDF

Price as configured: R0.00

Quick Overview

Quality management - Customer satisfaction - Guidelines for monitoring and measuring
Details
Quality management - Customer satisfaction - Guidelines for monitoring and measuring
Additional Information
Description Quality management - Customer satisfaction - Guidelines for monitoring and measuring
Edition 1
Abstract Provides guidance in defining and implementing processes to monitor and measure customer satisfaction.
Date Approved Mar 19, 2013
International Relatedness ISO 10004
Date Reaffirmed May 4, 2018
Replaces SATS 10004 ed. 1 of 2010
Issued By STANDARDS
Stage Date May 4, 2018
ISBN 978-0-626-36235-5
Committee SABS/TC 176
Year Edition 2013
ICS Number 03.120.10

Customers who bought this product also bought