Postal Services

Postal Services

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  1. SANS 9001:2008 (Ed. 4.00)

    Quality management systems - Requirements

    In stock

  2. SATS 10004:2010 (Ed. 1.00)

    Quality management - Customer satisfaction - Guidelines for monitoring and measuring

    In stock

  3. SANS 10001:2008 (Ed. 1.00)

    R384.18

    Quality management - Customer satisfaction - Guidelines for codes of conduct for organizations
  4. SANS 1878-1:2011 (Ed. 1.01)

    R706.80

    South African spatial metadata standard Part 1: Core metadata profile
  5. SANS 618:2009 (Ed. 1.00)

    R441.18

    Information and documentation - Holdings statements - Summary level
  6. SANS 832:2007 (Ed. 1.00)

    R208.62

    Information and documentation - Bibliographic description and references - Rules for the abbreviation of bibliographic terms
  7. SANS 690-2:2007 (Ed. 1.00)

    R365.94

    Information and documentation - Bibliographic references Part 2: Electronic documents or parts thereof
  8. SANS 690:2007 (Ed. 1.00)

    R271.32

    Documentation - Bibliographic references - Content, form and structure
  9. SANS 10346:2007 (Ed. 1.01)

    Complaints handling

    In stock

  10. SANS 23081-1:2006 (Ed. 2.00)

    R384.18

    Information and documentation - Records management processes - Metadata for records Part 1: Principles

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