Postal Services

Postal Services

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  1. SANS 53306:2008 (Ed. 1.00)

    R533.52

    Maintenance terminology
     Preview
  2. SANS 10003:2008 (Ed. 1.00)

    R506.16

    Quality management - Customer satisfaction - Guidelines for dispute resolution external to organizations
     Preview
  3. SATR 26122:2010 (Ed. 1.00)

    R373.92

    Information and documentation - Work process analysis for records
     Preview
  4. ARP 76:2008 (Ed. 1.00)

    R485.64

    Development of service standards - Recommendations for addressing consumer issues
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  5. SANS 3166-2:2008 (Ed. 1.00)

    R825.36

    Codes for the representation of names of countries and their subdivisions Part 2: Country subdivision code
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  6. SANS 9001:2008 (Ed. 4.00)

    Quality management systems - Requirements

    In stock

  7. SATS 10004:2010 (Ed. 1.00)

    Quality management - Customer satisfaction - Guidelines for monitoring and measuring

    In stock

  8. SANS 10001:2008 (Ed. 1.00)

    R422.94

    Quality management - Customer satisfaction - Guidelines for codes of conduct for organizations
     Preview
  9. SANS 1878-1:2011 (Ed. 1.01)

    R776.34

    South African spatial metadata standard Part 1: Core metadata profile
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  10. SANS 618:2009 (Ed. 1.00)

    R485.64

    Information and documentation - Holdings statements - Summary level
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