SANS 10008:2014 (Ed. 1.00)

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SANS 10008:2014 (Ed. 1.00)

SANS 10008:2014 (Ed. 1.00)

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Quality management - Customer satisfaction - Guidelines for business-to-consumer electronic commerce transactions
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Quality management - Customer satisfaction - Guidelines for business-to-consumer electronic commerce transactions
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Description Quality management - Customer satisfaction - Guidelines for business-to-consumer electronic commerce transactions
Edition 1
Abstract Provides guidance for planning, designing, developing, implementing, maintaining and improving an effective and efficient business-to-consumer electronic commerce transaction (B2C ECT) system within an organization.
Date Approved May 26, 2014
International Relatedness ISO 10008
Issued By STANDARDS
Stage Date May 26, 2014
ISBN 978-0-626-30191-0
Committee SABS/TC 176
Year Edition 2014
ICS Number 03.120.10